Problem:
EWIS needed to find a way to improve efficiency in their investigation process given the tight operating margins
Solution:
Utilizing our Live Interview & Uploader applications they were able to successfully deploy field agents to cases who collect information from CCTV, dashcam etc. and undertake live in person interviews with witnesses on behalf of insurers for legal cases, all within an evidential, compliant process.
Results: 70% reduction in fraud investigation costs