Admiral ensures completeness through the reporting of First Notice of Loss (FNOL) via live interviews, where back-office workers can gather information directly from claimants, ensuring accuracy and completeness and minimising delays in the claims lifecycle.
By utilising the Eviid Platform, end-users can conveniently submit essential evidence, such as photos of vehicle damage or incident details, through various formats, including immediate live interviews, photo uploads, and digital form filling.
This convenience and efficiency maximise customer satisfaction.
Key benefits – 40% reduction in claims lifecycle, 100% customer satisfaction score.